Refund & Cancellation

Transparent Policies for Your Peace of Mind

Cancellation Policy

At UNYDOX ENTERPRISE, we understand that plans can change. You can request a cancellation of your service within 24 hours of the order placement, provided that the processing or documentation has not yet been initiated by our team.

Refund Policy

Since we provide professional consultancy and government filing services, refunds are processed only in cases of service non-performance. If we are unable to initiate your requested service within 7 working days, a full refund will be issued.

1. Non-Refundable Items

Please note that the following cannot be refunded:

  • Government Fees: Any fees already paid to government portals (GST, NGO Darpan, etc.) are strictly non-refundable as they are outside our control.
  • Completed Services: Once a registration is granted or a website is delivered, the service is considered consumed.
  • Partial Work: If the documentation process has started, we may deduct a processing fee before issuing any partial refund.

2. Refund Processing Time

Once a refund is approved by our compliance team, it will be initiated through the same payment method used during the purchase. It typically takes 5 to 7 working days for the amount to reflect in your bank account, depending on your bank's policies.

3. Rejections by Authorities

If an application is rejected by government authorities due to incorrect information provided by the client, no refund will be issued. However, if the rejection is due to an error on our part, we will re-process the application at no extra cost or provide a full professional fee refund.

How to Request a Refund?

To initiate a request, please email us at info.unydox@gmail.com with your Order ID and the reason for cancellation. Our support team will respond within 48 hours.